Privacy Policy

Privacy Policy

Effective Date: 05/09/2025

At Rising Sails(operated by Sherri Webster, LCSW-C, LCSW, C-SWHC), your privacy is a top priority. This Privacy Policy outlines how your information is collected, used, and protected when you visit this website or engage in therapy services, both in person and via telehealth.

1. Information We Collect

We may collect personal information you provide directly, including:

  • Your name, email, phone number, and other contact information
  • Information submitted through contact forms or appointment requests
  • Any additional information you choose to share via intake forms or communication

We may also collect general website usage data such as:

  • IP address
  • Browser type
  • Pages visited and duration
  • Cookies (used to improve website functionality)

2. Use of Your Information

Your information is used to:

  • Respond to your inquiries
  • Schedule appointments
  • Provide therapeutic services
  • Send occasional updates (with your permission)
  • Improve our website and user experience

We do not sell or share your personal information for marketing purposes.

3. Confidentiality and HIPAA Compliance

All therapeutic services provided are confidential and comply with HIPAA (Health Insurance Portability and Accountability Act) regulations. Information shared during therapy sessions is protected and will only be released with your written consent, unless required by law (e.g., in cases of abuse, danger to self or others, or court order).

4. Telehealth Security

Telehealth sessions are conducted through a secure, HIPAA-compliant platform. Please ensure you are in a private space during sessions to maintain your own confidentiality.

5. Third-Party Services

This website may use third-party tools (like scheduling software or Google Analytics) to enhance your experience. These tools may collect limited data, such as cookies or usage patterns. We only use reputable providers who prioritize user privacy.

6. Your Rights

You have the right to:

  • Request access to your records
  • Correct or update your personal information
  • Withdraw consent for communication or data use
  • Request a copy of this policy or our HIPAA Notice of Privacy Practices

7. Children’s Privacy

This website is not intended for children under the age of 13. If you are a parent or guardian and believe your child has submitted personal information, please contact me.

8. Contact

If you have any questions or concerns about this policy or your information, please contact:

Sherri Webster, LCSW-C, LCSW, C-SWHC
Email: sherri@risingsails.com
Phone: 302-233-2002
Location: 838 Walker Rd suite 22-3, Dover, DE 19904. Serving clients in DE, NJ, MD, VA, SC, and FL