Privacy Policy
Delaware Bay Therapy Services, LLC, DBA – Rising Sails
Operated by Sherri Webster, LCSW-C, LCSW, C-SWHC
Effective Date: April 14, 2026
Delaware Bay Therapy Services, LLC DBA, Rising Sails (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (this “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit our website at risingsails.com (the “Website”) and engage with our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies only to information gathered on this Website and through direct communication between you and Rising Sails. It does not apply to information collected offline or through other channels. This Website may contain links to third-party websites not operated by us — this Policy does not apply to those sites, and we encourage you to review their respective privacy policies.
Please read this Policy carefully. By accessing or using this Website, you expressly agree to its terms and consent to the collection, processing, and use of your information as described herein. If you do not agree with this Policy, please do not use this Website.
Medical Advice Disclaimer
THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE. Content on this Website — including text, graphics, and other materials — is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare provider with questions about a medical condition. Never disregard professional advice or delay seeking it because of something you read on this Website.
Personal Information
“Personal Information” means any information that may, directly or indirectly, identify, relate to, or describe you, including your name, postal address, email address, telephone number, location data, or online identifier. Personal Information also includes inferences drawn from collected information to create a profile reflecting your preferences, characteristics, or behavior.
In order to operate the Website efficiently, we may collect Personal Information you provide, including but not limited to:
- Name, email address, phone number, and mailing address
- Information submitted through contact forms or appointment requests
- Intake form responses and other information shared in written communication
- Geographic location, where provided
Automatic Data Collection
As you navigate and interact with our Website, we may automatically collect certain technical information about your equipment, browsing actions, and usage patterns, including:
- Computer and internet connection information, including IP address
- Browser type and version
- Operating system
- Pages visited, duration of visit, and traffic data
We may use cookies, web beacons, log file information, or similar technologies to improve your experience, provide personalized content, and monitor aggregate Website metrics. You may opt out of cookie collection by adjusting your browser settings. Please note that certain Website features may not function properly without cookies.
Use of Personal Information
We collect and process Personal Information to:
- Present the Website and its contents to you
- Respond to your inquiries and schedule appointments
- Provide therapeutic services
- Send occasional practice updates and communications (with your consent)
- Improve the Website and user experience
- Comply with applicable laws and regulations
- Fulfill any other purpose for which you provide information
We do not sell your Personal Information to any third party. We may disclose Personal Information to trusted third-party service providers — such as SimplePractice (our HIPAA-compliant practice management and scheduling platform), payment processors, and website support providers — solely for purposes of operating our services. Any such providers are required to maintain your information in confidence and use it only as directed.
Personal Information may also be disclosed where required by law, to cooperate with law enforcement, or to protect the safety of you, other clients, or the public.
If the Company undergoes a merger, sale, or transfer of ownership, Personal Information may be among the assets transferred. Appropriate security measures will be maintained throughout any such transition.
Confidentiality & HIPAA Compliance
All therapeutic services provided by Rising Sails are fully confidential and comply with the Health Insurance Portability and Accountability Act (HIPAA). Information shared during therapy sessions is protected health information and will not be disclosed without your written consent, except as required or permitted by law, including:
- Mandatory reporting of suspected abuse or neglect
- Imminent danger to you or others
- A valid court order or legal requirement
For a complete description of your rights under HIPAA, please request a copy of our Notice of Privacy Practices.
Telehealth Privacy
Telehealth sessions are conducted through SimplePractice, a secure, HIPAA-compliant platform. To protect your own confidentiality, we recommend that you participate in telehealth sessions from a private location where you cannot be overheard. Rising Sails is not responsible for breaches of confidentiality that result from your use of a non-private environment.
Data Security
We employ commercially reasonable technical and administrative safeguards to protect Personal Information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee that information transmitted over the internet will always remain fully secure. You are responsible for maintaining the confidentiality of any credentials used to access our services and for restricting access to your devices.
By using this Website, you acknowledge and agree that you assume responsibility and risk for your use of the Website and the internet generally, and that Rising Sails will not be liable for any damages resulting from a loss of confidentiality of information you transmit through the Website.
Personal Information Storage & Retention
Personal Information may be stored on third-party servers, including those operated by SimplePractice. We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable federal, state, or local law. Clinical records are retained in accordance with Delaware and applicable multi-state telehealth licensing requirements.
Your Rights
You have the following rights with respect to your Personal Information:
- The right to request access to your Personal Information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your Personal Information (subject to applicable legal and clinical record retention requirements)
- The right to request restriction of processing of your Personal Information
- The right to withdraw consent for non-essential communications at any time
- The right to request a copy of this Policy or our HIPAA Notice of Privacy Practices
To exercise any of these rights, please submit a written request to the contact information below. We will respond in accordance with applicable law.
Additional Privacy Rights by Jurisdiction
Depending on your state of residence, you may have additional rights under applicable data protection or privacy laws.
California residents: Under California Civil Code Section 1798.83 (“Shine the Light”), California residents may request information about our disclosure of Personal Information to third parties for direct marketing purposes. To make such a request, contact us at the information below. Please note that we do not sell data triggering opt-out requirements under California or any other state law.
Residents of other states: We are committed to honoring applicable state privacy rights for clients we serve across Delaware, New Jersey, Maryland, Virginia, South Carolina, and Florida. Contact us with any state-specific privacy inquiries.
Dispute Resolution
By using this Website, you agree to promptly notify Rising Sails in writing of any disputes or claims arising out of or relating to this Policy or the collection or use of your Personal Information. You agree to work with us in good faith to resolve any such dispute. To the extent a dispute cannot be resolved informally, you and Rising Sails agree to submit the matter to a neutral third-party mediator before commencing any legal action.
Governing Law; Jurisdiction; Venue
This Policy and any disputes arising under it shall be governed by the laws of the State of Delaware, without reference to principles of conflicts of law. Any legal action not resolved through the dispute resolution process above shall be brought exclusively in the courts of Kent County, Delaware, and you consent to personal jurisdiction and venue in those courts.
Waiver of Jury Trial
YOU HEREBY EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY FOR ANY DISPUTES ARISING OUT OF OR OTHERWISE RELATED TO THIS POLICY OR YOUR USE OF THIS WEBSITE.
Class Action Waiver
If either you or Rising Sails chooses to litigate any claim, both parties agree to waive the right to participate as a class representative or class member in any class action claim arising out of or related to this Policy or your use of this Website.
Children’s Privacy
This Website is not directed at children under the age of 16, and no part of the Website is designed to attract minors under 16. We do not knowingly collect Personal Information from anyone under 16 without verified parental or guardian consent. If you are a parent or guardian and believe your child under the age of 16 has submitted Personal Information through this Website, please contact us immediately and we will take prompt steps to delete that information.
Changes to This Policy
We reserve the right to update, modify, or amend this Policy at any time in our sole discretion. Any changes will be effective upon posting of the revised Policy to this Website with an updated effective date. Your continued use of the Website following any such changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding this Policy or your Personal Information, please contact:
Sherri Webster, LCSW-C, LCSW, C-SWHC
Rising Sails | Delaware Bay Therapy Services LLC
838 Walker Rd, Suite 22-3, Dover, DE 19904
Email: sherri@risingsails.com
Phone: 302-233-2002
Serving clients in Delaware, New Jersey, Maryland, Virginia, South Carolina, and Florida DE, NJ, MD, VA, SC, and FL